Call Recordings
Start recording of the voice while the call is ongoing,
Call recording is the term which we use day in and day out which in simple words it means recording of the voice while the call is ongoing, however it has a huge impact on today's business as they solve many concerns and call recording can be brought in use while solving the complaint of the customer, in order to ensure policy and compliance is being followed on calls, for training purposes and so forth The Global Talks indeed understands the significance of this trait for the organization and as a result we offer best quality call recording, in order to keep you abreast of technology we offer you call recording with the advanced features.
Nodes – There are numerous options available to pick the nodes between which the calls can be recorded and they are listed as below
Extension to Extension calls
External Incoming Calls
External Outgoing calls
Conference Calls
Storage Location :- will decide the location where the call be stored. The Global Talks provides cloud storage for all your call recordings. Call recordings are securely managed and can be available to the user permitted by you. The user will can use the features like download, listen and the delete the call recording You can also amalgamate any other cloud base platform to save the call recordings, for the period of 30 days' call recording will be there to download, delete and so forth however in case of business requirement the engineers can do changes in the default settings The Global Talks completely understand the value of call recoding in your business hence we ensure that the call recordings are completely stored with privacy and security, as we have hand on experience in the cloud industry, we have professionals working for us who deliver secure cloud computing As we all know that the laws vary from region to region hence we ask upfront to our clients to follow the laws for their operations
CALL RECORDING
Call recording is the term which we use day in and day out which in simple words it means recording of the voice while the call is ongoing,
CALL ROUTING
The Global Talks does not want to be just normal, we firmly believe in delivering the outstanding services. Customized Messages just adds to attain the same
CALL CONFERENCING
Call Conferencing is an amazing gadget that has proved to be an asset for the organization as it helps to communicate between the employer and
MUSIC ON HOLD
Keeping the customer on hold is not considered to be a good practice and lot of studies have shown that is what they are scared of when calling
CALL FORWARDING
Call Forwarding is the prominent feature of The Global Talks this feature comes handy when the call lands on the number and that number is not available
Call Transfer
interactive voice response is one of the modish technology in today's time which is available with The Global Talks, as we are moving towards the western culture slowly and gradually